Full-Time Admitting Clerk

Department: Business Office

Reports To: Business Office Manager

JOB SUMMARY

The admitter is responsible for obtaining the necessary information to allow the patient to be admitted properly into the current information system. This position will be the first interaction that patients have during their hospital visit, therefore, it is vital to be pleasant, easy to work with, and is willing to build rapport with patients. Will act as an advocate for hospital programs and adheres’ to the hospital Mission, Vision, Values and Motto of “The Patient is First in All We Do”.

ESSENTIAL DUTIES

  • Pleasantly greeting and treating all patients in a professional, courteous, and respectful manner. 
  • Collecting all necessary information from patients for proper admission and correctly inputting the information into the Information System in a timely basis.
  • Collecting all over the counter patient payments.  General cashiering duties.  Cashiering duties include the accountability for the cash drawer balancing.
  • Auditing and correcting all admitting paperwork from the previous night/weekend as quickly and accurately as possible.
  • Entering proper Occurrence codes on to patients’ Admission Records.
  • Working as the “go-to” person when a hospital personnel, physicians, nurses, etc. have questions about specific admissions.
  • Assist with daily pre-authorizations for patients’ insurance coverage in an accurate and timely manner.  Maintain an accurate log/file for pre-authorizations.
  • Teamwork and respect for co-workers is required.  A customer-service attitude toward patients, other employees and outside organizations is expected.
  • Sorts and files records.
  • Answers telephone, conveys messages.
  • Photocopies documents.
  • Demonstrates a spirit of cooperation and enthusiasm in order to create a team atmosphere conducive to self-improvement and agency growth. Performs other duties as assigned by the home care director, participating in specialty teams and agency programs.
  • Demonstrates patience and tact when dealing with patients, family and other staff members, conveying a sense of caring and dignity.
  • Demonstrates a sense of responsibility and moral integrity, acting as self-starter who works independently and who consistently finds ways to improve their own job and hospital operations as part of the health care team.
  • Assumes responsibility for knowing agency policy and expectations.
  • Must comply with HIPPA and keep home care / hospital confidentiality.
  • Must attend yearly OSHA training and yearly flu vaccination.

QUALIFICATIONS

Required Job Qualifications include:

  • Must be a High School Graduate.
  • Experience with office work including typing, computers and office equipment.
  • Medical billing experience preferred, but general office experience, with a good understanding of office functions is required.
  • Knowledge of billing and collection preferred.

PHYSICAL DEMANDS/REQUIREMENTS

While performing the duties of this position, the employee is required to frequently carry, climb, hear/listen, lift, reach and manipulate objects, tools, or equipment, push/pull, see, speak, squat/kneel, stand, and walk.  Position requires moving materials weighing 10 – 30 pounds, and 30 – 50 pounds on an occasional basis.  Manual dexterity and coordination are required over 90% of the work period.  Work involves the potential for exposure to infection.  The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.